Best serviced offices London Victoria statistics: UK 2026

Until relatively recently, small to medium-sized businesses were faced with a mammoth task when looking for office space in some of London’s most sought-after areas. However, serviced offices in Victoria and many of the other best-connected neighbourhoods in London are changing this by providing spaces that are ready for occupation.

To find out what 1,320,803 opinions of small to medium-sized business leaders in the UK were about the best serviced offices in Victoria, we utilised AI-driven audience profiling to synthesise insights from online discussions over 12 months, ending on July 6th, 2026, to a high statistical confidence level. Discover which companies they would recommend, what their experience with their current or previous serviced offices has been, at what stage of growth they typically look for serviced offices, and what type of layout they prefer.

Index 

• Methodology and data
• WeWork is not a top pick for 9% of small to medium-sized business leaders, and 77% would not recommend these serviced offices, while 10% say that IWG is worth considering, but it’s not a top pick for 5%
• 30% of small to medium-sized business leaders describe their experience with their current or most recent serviced office in London, Victoria as excellent and exceeding expectations, 15% agree that it’s good and meets most expectations, 25% say it’s average, and there’s room for improvement, and 30% describe their experience as poor and are considering switching serviced offices
• 63% of small to medium-sized business leaders start looking for serviced offices in London, Victoria, when they start consolidating multiple locations, and 37% are promoted by outgrowing their current office space
• 64% of small to medium-sized business leaders prefer open-plan collaborative desks in service offices in London, Victoria; however, for 36%, a hybrid mix of private and shared spaces is not their preferred workspace layout
• 36% of small to medium-sized business leaders would describe their role as Founder or CEO, 32% as finance director, 27% as operations manager, 3% as managing director, and 2% as office or facilities manager
• 62% of small to medium-sized business leaders are primarily based in Manchester, 37% in Birmingham, and none are based in London or Liverpool
• The future of serviced office demand in Victoria

Methodology and Data

Sourced using Artios from an independent sample of 1,320,803 opinions of small to medium-sized business leaders in the UK across X, Quora, Reddit, Bluesky, TikTok, and Threads. Responses are collected within a 95% confidence interval and 5% margin of error. Results are derived from what people describe online, from opinions expressed, not actual questions answered by people in the sample.

Which companies would small to medium-sized business leaders recommend for best serviced offices in London, Victoria?

WeWork is not a top pick for 9% of small to medium-sized business leaders, and 77% would not recommend these serviced offices, while 10% say that IWG is worth considering, but it’s not a top pick for 5%

Recommendations for serviced offices in Victoria are thin:

Small- to medium-sized business owners named two different companies in their discussions about which companies they would recommend for serviced offices, including WeWork and IWG (Regus/Spaces), but that doesn’t necessarily mean they recommend both wholeheartedly.

9% say WeWork isn’t their top pick, which makes us think they would turn to this company only when absolutely necessary. 77% would not recommend WeWork, which is likely because they’ve had poor experiences with the company in the past. 10% think IWG (Regus/Spaces) is worth considering, although the company isn’t the top pick of 5%.

It’s interesting that only two names emerged from our audience, given that there are certainly more than two serviced office operators in the capital. According to Business Review, a Q4 2025 market snapshot found there were around 1,200 coworking spaces in London as of 1 January 2026, comprising almost 30% of the UK’s 4,152 coworking locations. These spaces often include serviced offices or are run by companies that also offer serviced offices.

“Coming in October, Work.Life Victoria is set to stand out among serviced offices thanks to its prime location near Victoria Station, flexible office options, beautifully designed workspaces and all-inclusive membership. Designed for startups, SMEs and growing teams, it combines convenience, flexibility and an exceptional workplace experience.” – James Pain. Sales Manager

How do small to medium-sized business leaders describe their experience with their current or most recent best serviced office in London, Victoria?

30% of small to medium-sized business leaders describe their experience with their current or most recent serviced office in London, Victoria as excellent and exceeding expectations, 15% agree that it’s good and meets most expectations, 25% say it’s average and there’s room for improvement, and 30% describe their experience as poor and are considering switching serviced offices

Not all experiences are the same:

Our audience’s experiences with their current or most recent service office in London, Victoria, are greatly varied. 30% say their experience was excellent and that their expectations were exceeded. However, for another 30%, the experience has been so poor that they’re considering switching to another provider.

25% explain they’ve had an average experience and that there’s definitely room for improvement at their serviced office. The remaining 15% feel their experience has been good, with most of their expectations met.

There’s good news for the small to medium-sized business leaders in our audience who’ve had an average or poor experience with their current or most recent serviced office. IBISWorld reports that there are 2,445 businesses in the serviced offices industry in the UK, which has grown at a CAGR of 0.0% between 2021 and 2026. Here, growth means there’s increased competition for good service.

What stage of business growth prompts small to medium-sized business leaders to look for best serviced offices in London, Victoria?

63% of small to medium-sized business leaders start looking for serviced offices in London, Victoria, when they start consolidating multiple locations, and 37% are promoted by outgrowing their current office space

Growth starts the search:

Small to medium-sized business leaders start looking for serviced offices in London, Victoria, at different stages of growth. A likely reason why 63% of our audience start looking for these spaces is when they’re consolidating multiple locations. This makes perfect sense, as the leaders’ current offices were chosen to serve their immediate teams rather than all the other teams in their company.

Outgrowing their current office space is a likely reason prompting the remaining 37% to look for serviced offices in Victoria. This trend reflects broader demand for flexible workspace in London, particularly among fast-growing sectors. According to Estates Gazette, AI companies leased 661,068 sq. ft of office space in London during the first half of 2026 alone, surpassing the 500,000 sq. ft leased across the whole of 2025.

What workspace layout do small to medium-sized business leaders prefer in best serviced offices in London, Victoria?

64% of small to medium-sized business leaders prefer open-plan collaborative desks in service offices in London, Victoria; however, for 36%, a hybrid mix of private and shared spaces is not their preferred workspace layout

Layouts have clear preferences:

64% of small to medium-sized business leaders would consider looking for open-plan collaborative desks when selecting serviced offices in London, Victoria. There’s a good reason for this. In a briefing about open-plan offices, the European Parliament notes that this layout helps increase communication between colleagues, as it places them in closer proximity to one another and allows them to move around freely. This increases knowledge sharing within and across teams, resulting in better teamwork.

The remaining 36% mention a hybrid mix of private and shared spaces. However, they indicate this is not their preference, which means, like the former segment, they would likely look for open-plan spaces.

What best describes the job title or role of small to medium-sized business leaders?

36% of small to medium-sized business leaders would describe their role as Founder or CEO, 32% as finance director, 27% as operations manager, 3% as managing director, and 2% as office or facilities manager

Roles are not one-size-fits-all:

36% of our audience say that ‘Founder’ or ‘CEO’ best describes their job title or role at their small to medium-sized business. For 32%, the Finance Director is the title or role that does this, while 27% think the best description of what they do is Operations Manager.

3% state that Managing Director best describes their job title or role, while the term that does this for the remaining 2% is Office or Facilities Manager. Every one of these roles is likely to have a say in the choice of new serviced office space in Victoria.

Which city are small to medium-sized business leaders primarily based in?

62% of small to medium-sized business leaders are primarily based in Manchester, 37% in Birmingham, and none are based in London or Liverpool

Two main centres emerge as current locations:

According to the Department for Transport’s Office of Rail and Road, around 53.8 million passengers pass through Victoria Station each year, making it the sixth busiest station in the UK. Its exceptional connectivity makes Victoria an attractive location for businesses looking to improve accessibility for employees, clients and partners.

However, our audience of small- to medium-sized business leaders is currently based primarily in Manchester (62%), while 37% are based in Birmingham. Fewer than 1% of our audience’s conversations mention London, and none mention Liverpool. This may indicate that they are considering moving their offices to central London in the future, and that Victoria is the prime possible location.

The future of serviced office demand in Victoria

Overall, these findings emphasise what matters most to today’s small and medium-sized business leaders when choosing serviced office space. Flexibility, convenient transport links, workspace quality and the ability to support future growth all play an important role in decision-making.

As businesses continue to evolve and expand, demand is likely to remain strong for well-connected, fully serviced offices that can adapt alongside changing operational needs. For companies considering a move to central London, Victoria continues to stand out as a location that combines accessibility, flexibility and a thriving business environment.